Call center solutions
At GlobalTouch, we provide tailored Call Center solutions that help companies improve customer service, increase sales, and optimize communication — all with bilingual, trained, and reliable staff.
Global Recruitment
Call Center
Whether you need inbound support, outbound sales, or bilingual customer service, GlobalTouch provides flexible Call Center services designed to fit your company’s goals and scale as you grow.
- Inbound & Outbound Call Services
- Bilingual (English–Spanish) Agents
- Lead Generation & Customer Retention
- Technical Support & Help Desk
- Full Reporting and Quality Control
Why Companies Choose GlobalTouch
We combine experience in HR, EOR, and outsourcing to give you a Call Center solution that goes beyond just staffing — it’s a complete operational partnership.
Cost-efficient and scalable solutions
Reduce operational costs while keeping quality high. Our flexible model allows your team to grow or adapt as your business evolves.
Nearshore location with bilingual talent
Based in Mexico, we offer bilingual English–Spanish agents who understand both U.S. and Latin American markets, ensuring seamless communication with your customers.
24/7 availability and flexible schedules
We adapt to your time zones and customer demands, offering round-the-clock service to keep your operations running without interruptions.
Legal compliance and payroll
Focus on your business while we manage all administrative, legal, and payroll processes in full compliance with Mexican labor regulations.
